Digital Experience (DX) Indexes
Operational Excellence: A digital measure of the integration and optimization of the underlying operational systems that support the product-life cycle, supply chain, manufacturing and enterprise systems
Innovation Excellence: A digital measure of the innovation productivity of the organization and it’s employees
Capital Excellence: A digital measure of the sophistication of the underlying automation, connectivity and intelligence infrastructure operating and empowering the company
Customer Excellence: A digital measure of the customer-interfacing systems & processes managing the customer’s operating life-cycle
Workforce Excellence: A digital measure of the maturity of the talent, organizational management and structure to successfully operate a digital transformation initiative